Air Canada only allows emotional support dogs on their flights. (Black Press file photo)

Everything you need to know about comfort animals on Canadian airlines

Air Canada only allows emotional support dogs, while WestJet accepts a much broader range

Miniature horses, monkeys and pigs can legally fly as emotional support animals on at least one Canadian airline, but a travellers’ advocate says most jet-setting comfort animals are far less exotic and are a truly necessary accommodation for people with disabilities.

Unusual animal encounters at the airport have been making headlines in recent weeks.

United Airlines turned away a passenger who tried to board a flight with an emotional support peacock last month, and a Florida woman claimed last week that an airline employee told her to flush her dwarf hamster down a toilet after refusing to let the pet on the plane.

Passenger rights activist Gabor Lukacs, who has waged numerous legal battles against Canadian airlines, said the attention paid to these sensational cases undermines the rights of people with disabilities who need emotional support animals to fly comfortably.

“We need to move away the focus from the animal to the fellow passenger,” said Lukacs.

“The animal is not there as a kind of luxury, they are simply there to make sure that a person with a disability is able to enjoy the same way to travel as people who don’t have disabilities.”

Air Canada and WestJet both have policies on their websites regarding emotional support animals and require that a passenger provide documentation from a licensed mental health professional certifying the need for the animal.

Air Canada only allows emotional support dogs on their flights.

WestJet accepts a much broader range of emotional support animals including cats, miniature horses, pigs and monkeys, and said decisions about other “unusual animals” are made on a case-by-case basis, except for those that pose health risks such as rodents and reptiles.

Neither airline agreed to be interviewed about their policies.

READ MORE: Fraser Health introduces first hospital ‘trauma dog’ in B.C.

Lukacs said Canadian airlines are obliged to accommodate emotional support animals for people with disabilities and failure to do so would amount to a form of discrimination.

He said the only exception would be if the animal poses a substantial risk of harming other passengers, but insisted that overwhelmingly, pets on planes cause little disruption.

Douglas Tompson said on a recent flight from Saskatoon to Toronto he was seated near a passenger who took her cat out of its carrier and started playing with it, to the coos of flight attendants.

His throat started to tingle.

Tompson, who is highly allergic to cats, said the flight attendants had to give him a Benadryl from a first-aid kit to reduce the redness and swelling, but he was still itching and wheezing as he boarded his next two flights on his more than 24-hour journey.

He said he was told to give the airline a doctor’s note about his allergy so they could create a “buffer zone” if he were to again share a plane with a feline.

“The flight crew make a big deal about peanut allergies … I wish that they’d make the same announcement for cats,” Tompson said.

Lukacs sees the allergy issue in terms of two passengers having different disabilities, and both deserving to be accommodated.

While some have expressed suspicions about pet owners seeking fake documentation for emotional support animals, Lukacs said trying to fly with an animal under false pretenses would amount to “fraud.”

“As a matter of equity … we don’t consider that people should be paying extra just because they have a disability,” he said.

“They have the right to the flight and enjoy travel the same way as anybody else.”

Adina Bresge, The Canadian Press

Just Posted

Trail Smoke Eaters grind out win over Vernon Vipers

Trail Smoke Eaters Kent Johnson scored the game winner in a 3-2 victory over the Vernon Vipers

Tea, crafts, music and dance this weekend in Greater Trail

Grapevine: Events in the Trail area for the week of Nov. 15 to Nov. 21

Car accident prompts advisory from Greater Trail RCMP

Extrication by regional firefighters; driver and passenger walked away with minor injuries

Trail mayor announces task force to address crime

Coun. Sandy Santori was appointed to the Community Safety Task Force

Castlegar’s Waterline property purchased; owners to protect it for rock climbers

New owners plan to subdivide, sell bluffs to recreational climbing group

Extreme Education and Career Fair helps give back to the community

It’s estimated that there will be one million job vacancies in the next nine years in B.C.

Hunter who saved B.C. man pinned inside smashed truck says ‘God was sending me to him’

Sayward man describes chance discovery of Duncan Moffat, 23, in northern Vancouver Island woods

Road-weary Canucks thumped 6-2 by Wild

Vancouver hosts the Montreal Canadiens on Saturday

Toronto private school didn’t report alleged sexual assault to police

Police say a sexual assault at an all-boys Catholic institution was not reported to them

China says butt out; Canada calls for release of “arbitrarily” detained Muslims

A Chinese foreign ministry spokeswoman accused Canada’s envoy of going beyond their diplomatic roles

Dead Saskatoon tattoo artist’s skin removed and preserved

The skin was removed in honour of the well known artist’s work

B.C. Realtor suspended after helping intern forge note about sick grandma

Vancouver real estate agent Jaideep Singh Puri has to pay fine, take ethics course

Offensive Facebook post by Okanagan Conservative riding sparks outrage

Post taken down after Conservative MP in neighbouring riding condemns it and demands removal

Judge rules against ALC on rural B.C. subdivision

The ALC can’t change the definition of an acre, the judge ruled.

Most Read