LifeLabs operates medical testing facilities in B.C., Saskatchewan and Ontario. (The Canadian Press)

LifeLabs reducing public hours as it assists with COVID-19 testing

Coronavirus tests not done at B.C. patient centres, referrals only

The LifeLabs group of medical testing facilities is reducing public hours at its patient service centres in B.C. and Ontario as it shifts resources to assisting health ministries with COVID-19 testing.

Some of the company’s facilities are closed and others are restricting hours as non-essential testing capacity is moved to take medical referrals for coronavirus testing, LifeLabs president Charles Brown said in a letter to customers March 30. The company is currently handling 600 tests a day in B.C. and 1,000 a day in Ontario.

“Please note, we are not testing for COVID-19 at our patient service centres,” Brown said, citing the need for providing essential medical tests and managing with “a global shortage of protective equipment for our front-line staff.”

LifeLabs urges customers to use its online appointment booking and “save my spot” app to reduce walk-in traffic and allow physical distancing in its public facilities.

People concerned about COVID-19 exposure or symptoms are being referred to the B.C. health ministry’s self-assessment website to get direction on their personal situation. Additional staff has been added to B.C.’s 8-1-1 HealthLink phone line, which also has web advice on health conditions.

B.C. has established an additional toll-free phone line at 1-888-268-4319 (1-888-COVID19) between 7:30 a.m. and 8 p.m. seven days a week for non-medical information about the virus. That includes the latest information on travel recommendations and social distancing, as well as access to support and services from the provincial and federal governments.

RELATED: B.C. ramps up, refocuses its COVID-19 testing capacity

RELATED: Canada expands wage subsidy for businesses, non-profits

B.C. has increased its COVID-19 testing capacity to about 3,000 per day with health authority labs and the assistance of LifeLabs. Provincial health officer Dr. Bonnie Henry says testing has increasingly focused on daily checks of employees in hospitals and long-term care homes, where there has been a series of infection clusters that have resulted in deaths of people with underlying chronic health issues.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislatureCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Unofficial holidays: Here’s what people are celebrating for the week of Sept. 27 to Oct. 3

World Farm Animals Day, Drink Beer Day and Virus Appreciation Day are all coming up this week

Cannings: MPs working from home important during Covid

“Ottawa is a hot spot for the virus at present … “

Two new COVID-19 cases reported in Interior Health

The total number of Interior Health cases since the beginning of the pandemic is now at 522

Times reporter recalls John Turner’s return to Rossland home

“Mr. Turner treated my wife, Gerry, and I like we were long lost friends.” - Jim Swettenham

B.C. government to destroy old-growth caribou habitat

Letter from Wildsight Conservation Specialist Eddie Petryshen

QUIZ: Do you know what’s on TV?

Fall is normally the time when new television shows are released

A (virtual) walk around the world by 88-year-old B.C. man

George Doi says it’s simple: ‘I like walking’

End of CERB means uncertainty for some, new system for others

As of a week ago, the CERB had paid out $79.3 billion to 8.8 million people

Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

Horgan, Wilkinson trade barbs over MSP premiums, health care at campaign stops

Horgan called a snap election for Oct. 24 earlier this week

PHOTOS: 2nd calf in a month confirmed among Southern Resident killer whale pod

Center for Whale Research said they will eagerly await to observe the calf to evaluate its health

2 British Columbians arrested, 3 at large in massive Alberta drug bust

Eight people are facing 33 charges in what police have dubbed Project Incumbent

Most Read