The downtown Trail medical lab waiting time is too long.
Recently, I have seen an increase in waiting time. I am not sure what changed, but prior to the last year or so, you might wait 10 or 15 minutes – but my last two visits have been 1 to 2 hours. I guess it depends on when you arrive.
If a friend drops you off you can’t tell them when to pick you up again. If you drive yourself and don’t get a parking spot, you might have to decide between getting a parking ticket or losing your place in the lab line-up. Not everyone can choose to try again later if there is a long line-up.
I would like to note that the technicians working in the lab do a fantastic job keeping the line going, but I am sure this stress is harder on them than on us.
Whatever has slowed down this process I sincerely hope the powers that be are working on rectifying the situation.
Ken Schroeder
Warfield