(Record file photo)

Administrator to oversee B.C. seniors’ home in wake of allegations of abuse, neglect

Island Health reports dozens of violations and delays at Comox Valley Seniors Village

A temporary administrator has been appointed to oversee a seniors’ home on Vancouver Island after a number of violations were found to have been committed, including disease outbreak and neglect.

The Island Health Authority said Monday that “numerous” routine and complaint-based inspections were conducted at the 136-bed Comox Valley Seniors Village in Courtenay, and “wide-ranging and stringent” restrictions were placed on its license in June.

But three months later, officials still found an “unacceptable” number of violations of the Community Care and Assisted Living Act, and too long of a delay to address them.

“Due to the operator’s inability to meet the care expectations outlined in legislation, the board of directors has taken the extraordinary action to appoint an administrator to manage the facility,” said board of directors chair Leah Hollins in a news release.

Susan Abermann, a past leader of Island Health’s residential care services and executive director of another facility with the same owner as Comox Valley Seniors Village, will serve as administrator for six months.

The care home is owned by Retirement Concepts, which was sold to a Chinese company, Anbang Insurance Group, in 2017. The Chinese government took control of Anbang’s assets in February 2018.

READ MORE: Founder of Chinese company behind 21 B.C. seniors’ homes gets 18 years for fraud

The authority’s medical health officer, Dr. Charmaine Enns, filed a report outlining 45 inspections and investigations conducted from March 1 to Aug. 23 of this year – an amount she called “exceptional.”

All but five of the 35 of the completed examinations identified violations, while 10 others remain in progress, related to disease outbreak, physical and emotional abuse, neglect, insufficient staffing, improper record-keeping, and aggression between residents.

RELATED: Province taking over seniors’ home care in southern B.C.

“This represents a widespread, systemic failure on the part of the licensee that will not be remedied by isolated responses to single contraventions,” Enns wrote.

“There are reasonable grounds to believe that currently there is a risk to the health and safety of persons in care at the facility.”

Don Broten, 85, has mixed dementia and has lived at the home for more than three years. In July, he nearly died after an outbreak of parainfluenza wasn’t recognized until the last minute.

“The system does work. It works long and slow and painfully, but it does in the end work,” said his wife, Delores, who started a letter-writing campaign to draw attention to problems.

“If they manage to keep the improvements that we’re looking for, there’s no reason for him not to live a lot longer.”

Anyone with concerns about conditions at a care facility should keep records and report them, she said.

“[The problems were] much bigger and more broken than we realized.”

KEEP READING: B.C. Seniors Advocate questions labour shortage in care homes

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Comments are closed

Just Posted

Interior Health will not expand Police and Crisis Team

Southeast Division Chief Superintendent Brad Haugli asked IH to expand the program

Rosslanders celebrate Canada Day in style

Locals organized a museum scavenger hunt, a Mt. Roberts flag-raising ceremony and evening fireworks

Hwy 1 flooding causes massive delays on certain Arrow Lakes ferry routes

Motorists have been waiting around three hours to get on ferries

Rossland Museum and Discovery Centre expands operations online

The facility also opened back up to the public earlier in June

Rossland’s Sourdough Alley a ‘muddy collection of shacks’

Rossland’s earliest thoroughfare was once derided as a ‘muddy collection of shacks’

VIDEO: Musqueam Chief captures captivating footage of bald eagle catching meal

‘This is why we have chosen to live here since time immemorial,’ Chief Wayne Sparrow’s nephew says

Police ramp up efforts to get impaired drivers off B.C. roads this summer

July is dedicated to the Summer CounterAttack Impaired Driving Campaign

Migrant workers stage multi-city action for full status amid COVID-19 risks

‘COVID-19 has exacerbated an existing crisis’

Okanagan school drops ‘Rebels’ sports team name, citing links with U.S. Civil War

Name and formerly-used images “fly in the face” of the district’s human rights policy, says board chair

PHOTOS: B.C.’s top doc picks up personalized Fluevog shoes, tours mural exhibition

Murals of Gratitude exhibit includes at least one portrait of Henry alongside paintings of health-care workers

In troubled times: Independence Day in a land of confusion

Buffeted by invisible forces and just plain worn out, the United States of America celebrates its 244th birthday

Stop enforcing sex work laws during COVID-19, advocates say

There are provisions in Canada’s prostitution laws that make workers immune from prosecution, but not from arrest

Liberal party finished 2019 having spent $43 million, raised $42 million

All political parties had until midnight June 30 to submit their financial reports for last year

B.C. teacher loses licence after sexual relationships with two recently-graduated students

The teacher won’t be allowed to apply for a teaching certificate until 2035

Most Read