This combination of images shows Walmart greeters, clockwise from top left, John Combs in Vancouver, Wash., Ashley Powell in Galena, Ill., Mitchell Hartzell in Hazel Green, Ala., and Adam Catlin in Selinsgrove, Pa. Combs, Powell, Hartzell and Catlin are among disabled Walmart greeters threatened with job loss as Walmart transforms the greeter position into one that’s more physically demanding. (Rachel Wasser/Tamara Ambrose/Gina Hopkins/Holly Catlin via AP)

Walmart to make ‘every effort’ to keep disabled greeters

People with disabilities who traditionally filled the greeter job accused Walmart of acting heartlessly

After more than a week of backlash, Walmart is pledging to make “every effort” to find other roles for disabled workers who’d accused the retailer of targeting them as it prepares to eliminate the “people greeter” job at 1,000 stores.

Greg Foran, president and CEO of Walmart’s U.S. stores, said in a memo to store managers Thursday night that “we are taking some specific steps to support” greeters with disabilities. Walmart released the memo publicly.

Walmart told greeters around the country last week that their positions were being eliminated in late April in favour of an expanded “customer host” role that involves not only welcoming customers, but helping with returns, checking receipts to help prevent shoplifting and keeping the front of the store clean. The position requires hosts to be able to lift heavy weights, climb ladders and do other tasks.

People with disabilities who have traditionally filled the greeter job at many stores accused Walmart of acting heartlessly. Outraged customers and others started online petitions, formed Facebook support groups and called and emailed Walmart corporate to register their displeasure.

Acknowledging the change had “created some conversation,” Foran wrote: “Let me be clear: If any associate in this unique situation wants to continue working at Walmart, we should make every effort to make that happen.”

Walmart initially told greeters they would have the customary 60 days to land other jobs at the company. Amid the uproar, the company has extended the deadline indefinitely for greeters with disabilities.

“In terms of the associates with disabilities who are transitioning out of the People Greeter position, we recognize these people face a unique situation. And because not all disabilities are the same, each case requires a thoughtful solution,” Foran wrote. “For that reason, we are looking into each one on an individual basis with the goal of offering appropriate accommodations that will enable these associates to continue in other roles with their store.”

Walmart said it has already started making job offers to greeters with disabilities, with at least one, Jay Melton, who works at the store in Marion, North Carolina, accepting so far. Melton, whose family had spoken out about his impending job loss, will work at self-checkout, Walmart said.

“Jay has been a part of our store for the last 17 years and is well known throughout our community. Please help us congratulate Jay on his new position!” the Marion Walmart said on its Facebook page.

Michael Rubinkam, The Associated Press

Like us on Facebook and follow us on Twitter.

Just Posted

Dynamiters win Game 3, Nitehawks on brink of elimination

McDowell scores twice to lift Kimberley Dynamiters to a 3-0 series lead against the B.V. Nitehawks,

Vipers win pivotal game 5 to take 3-2 series lead

Vipers beat the Trail Smoke Eaters by a score of 5-2 and will look to end the series Saturday night in Trail at 7 p.m. at the Trail Memorial Centre. Contributed: Vernon Vipers Staff

Last call for Trail-Warfield Citizen of the Year entries

The deadline is Friday, April 12 at noon

Unofficially, Trail Smoke Eaters deserved better

Sports ‘n’ Things with Dave Thompson

Trail senior has her voice heard by Interior Health

At the end of the day, Rina is hoping that she was heard and that things will change

Sparks fly as SUV speeds down wrong side of Highway 1 trying to flee RCMP

Captured on video, the vehicle headed westbound against oncoming traffic before crashing

Trudeau calls May 6 byelection for B.C. riding of Nanaimo-Ladysmith

The riding opened up when Sheila Malcolmson resigned in January

Calgary captain has 3 points as Flames torch Canucks 3-1

Giordano leads way as Alberta side cracks 100-point plateau

1,300 cruise ship passengers rescued by helicopter amid storm off Norway’s coast

Rescue teams with helicopters and boats were sent to evacuate the cruise ship under extremely difficult circumstances

B.C. university to offer first graduate program on mindfulness in Canada

University of the Fraser Valley says the mostly-online program focuses on self-care and well being

Province announces $18.6 million for B.C. Search and Rescue

The funding, spread over three years, to pay for operations, equipment, and training

Late-season wave of the flu makes its round in B.C.

BC Centre for Disease Control reported 50 per cent jump in flu cases in first weeks of March

Tofino’s housing crisis causing some to seek shelter at the local hospital

Tofino’s housing crisis is pushing the town’s ‘hidden homeless’ population into the forefront.

Sentencing judge in Broncos crash calls for carnage on highways to end

Judge Inez Cardinal sentenced Jaskirat Singh Sidhu to eight years

Most Read