(Pixabay)

‘Bait and switch’ warning ahead of Black Friday and Cyber Monday

Competition Bureau of Canada is warning shoppers of illegal sale tactics

The Competition Bureau of Canada wants you to know about a new online advertising trend ahead of Black Friday and Cyber Monday.

Nearly half of Canadians are expected to score deals this Friday and Monday, and it wants to warn them about a “bait and switch” scheme.

READ MORE: Have you started your Christmas shopping yet?

Here’s how it works: You find a great deal on an item online, such as a laptop. You then put the laptop in your shopping cart, check out and pay.

An email confirmation shows up in your inbox and everything looks good.

But then, you get another email from the retailer saying there was a mistake and they can’t honour the advertised price. So, they cancel your order and when you go back on the website, the same product is being offered at a higher price.

In some cases, the bureau said in its warning Wednesday, the bait and switch can be illegal because the store attracted you to their website under false pretenses.

“Don’t hesitate to contact the retailer’s customer service if you have questions, especially if your money is gone and there’s no product in sight,” the bureau said.

“You might only have a small window of time to flag the problem and alert your credit card provider.”

READ MORE: The newest advent calendar promises a bring a ‘high’ to your holidays

The retailer may have to honour the advertised price. Contact your local consumer protection agency to learn if those rules apply.

If you’ve been the victim of a bait and switch, report it to the Competition Bureau.

If you see this play out during your holiday shopping, the bureau recommends you:

  • Keep all emails and credit card statements to do with your purchases
  • Ensure all of the money is refunded into your account
  • Use a credit card for extra protection
  • Continue to check your statements afterwards for any odd charges
  • Check the website to see if the sale price is still being advertised at the fake sale price and report it to the Competition Bureau if so.

@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Just Posted

Smoke Eaters struggles continue heading into tough stretch

Thompson: ” … home games closing out the pre-holiday schedule will showcase some real talent.”

Snowstorm called for the Kootenays

FortisBC advises electric customers to prepare for storm-related outages

Creston-area rail siding, site of 1910 disaster

Place Names: McNeillie Siding, Savalpee Port, Mud Landing, Nelway and more

Artisan closing doors in January

Letter to the Editor from The Artisan, located in downtown Trail

KBRH on watch for bed bugs after two recent cases

Spokesperson Mandy Lowery says there has not been a bed bug sighting at KBRH since Dec. 8

VIDEO: Royals reveal the images on their Christmas cards

Prince William and his wife Kate are shown outside in casual clothes, their three young children in tow

Trudeau to make it harder for future PM to reverse Senate reforms

Of the 105 current senators, 54 are now independents who have banded together in Independent Senators’ Group

21 detained before Paris protests as police deploy in force

There was a strong police presence outside the central Saint Lazare train station, where police in riot gear checked bags

ICBC to apply for 6.3% hike to basic insurance rates

Crown Corporation said it will be submitting its next basic rate application to the British Columbia Utilities Commission Friday

Media, robotics, Indigenous studies coming to B.C. Grade 12 classrooms in 2019-20

Provincial tests are also being changed for students in Grade 10 to 12, the Education Ministry said

Stranded B.C. trucker writes final wishes before being rescued 3 days later

‘I was just praying someone would come along’

Canfor Corp. extending temporary curtailment of sawmills in B.C.; cutting hours

Vancouver-based company says the decision is due to declining lumber prices, high log costs and log supply constraints

Canada’s prospective world junior team members await final roster decisions

Thirty-four players were invited to the national junior selection camp

Final phase of Kelowna hospital cardiac centre completed

Finishing new recovery rooms marks completion of $381 million project

Most Read