Air Canada airplanes sit on the tarmac at Pearson International Airport in Toronto on Friday, March 20, 2020. THE CANADIAN PRESS/Nathan Denette

Air Canada airplanes sit on the tarmac at Pearson International Airport in Toronto on Friday, March 20, 2020. THE CANADIAN PRESS/Nathan Denette

‘One of our finer moments:’ Pandemic led to massive scramble to get Canadians home

A total of 62,580 Canadian travellers were brought home from 109 countries

The fever struck Gary Lyon days after he and his wife, Sue, reached their Toronto home early last April, ending what was to have been their 40th wedding anniversary dream vacation.

They were passengers on Coral Princess, one of dozens of cruise ships cast adrift as the COVID-19 pandemic caught fire one year ago. After being rejected at several ports across South America, their ship found its final refuge in Miami, setting off a frenzied set of flights home — through Columbus, Ohio and Newark, N.J.

The Lyons witnessed a chaotic “gong show” of departures in the U.S., especially in Columbus where masked passengers mixed with unmasked drivers waiting on the tarmac at the bottom of the plane’s staircase.

When they arrived in Toronto, the Lyons were impressed by the steps taken to guard against the virus. The plane landed in a remote terminal and its passengers met masked border officials who were efficient.

But they wonder to this day about their taxi driver who declined their offer of a mask.

“We took all the precautions that people had asked us to do, like masks and gloves and luggage that was sprayed and all that stuff. But when I got home — when we got home — what kicked in was fever, body ache, loss of taste and smell,” Gary recalled.

So began a new, challenging health journey for the Lyons, two of the 62,580 Canadian travellers who were brought home from 109 countries as the federal government staged the largest, most elaborate repatriation of stranded Canadians outside of a full-scale war.

They came home on 692 flights and from 36 cruise ships, in an effort that continued until early July last year, Global Affairs Canada said.

Global Affairs headquarters transformed into a travel agency. The department’s emergency response centre, normally staffed by two dozen people, swelled to 600, swallowing up offices, the library and entire floors of the Lester B. Pearson Building in Ottawa.

When countries began locking down, imposing road closures and checkpoints, there were calls to foreign governments to negotiate landing rights and safe ground passage for desperate passengers.

“Everyone became a consular official, everyone became a travel agent,” recalled then-foreign affairs minister François-Philippe Champagne. “I remember texting my counterpart in Peru to open the airspace.”

After doing that, Champagne got another call. Peru had declared martial law just as an Air Canada flight had been booked to head there. So, Champagne and his officials scrambled again, and the jet was granted permission to land at a military base just outside Lima.

“The airlines responded beautifully. I’m talking mainly Air Canada, because they have the international reach,” said Foreign Affairs Minister Marc Garneau. Garneau was the transport minister last year.

“We worked with them as a government to organize a lot of these flights, which they did at cost. And so, I have nothing but admiration for how they did that.”

For some travellers, the trip home was quick and uneventful. But for many, the exercise was fraught with delays, costs, and concern they would get sick from COVID-19. A year later, there is anger when they see Canadians still travelling to sun destinations.

Spencer Mason made it home from London last March, but it was a tough decision to leave behind a good IT job in a vibrant world capital. When he heard Prime Minister Justin Trudeau’s televised call for Canadians to come home as the pandemic was declared, Mason bought a plane ticket before the big rush hit.

“I wasn’t just temporarily visiting the U.K., but rather a full-time employee, which made the decision a bit harder,” said Mason, 23, who is now attending the London School of Economics and Political Science remotely from St. Catharines, Ont.

For other travellers, not everything went as smoothly. Some think the government could have done better, especially on the communications front.

Sanford Osler was among the final 94 to disembark the Coral Princess cruise ship in Miami after its South American voyage was disrupted by the pandemic.

The Canadians on board had formed close friendships, creating a Facebook page and an email list. They began sharing information because Osler said the official line coming out of Global Affairs just didn’t add up.

“That was my biggest concern about the Canadian government. They were following it, they had plans, but they weren’t communicating it generally through their normal channels to us.”

Passengers contacted their members of Parliament. Osler credits his Liberal MP, Terry Beech, with being “very useful because he got in touch with Global Affairs and sent me specific information that we weren’t getting.”

Catherine McLeod, a retired high school teacher from Ottawa who made a harrowing trip home last April from a stranded cruise ship, said the government should have done more, sooner, to slam Canada’s border shut to foreign travellers.

“And here we are with the variants now. Doesn’t make much sense to me. I think it’s ridiculous that they kept allowing people to fly in and fly out.”

But McLeod gives the government high marks for negotiating the passage of the cruise ship she and her husband, Paul, were on — the Zaandam — through the Panama Canal in late March.

Dozens of passengers had developed flu-like symptoms and the ship had been essentially stranded at sea after setting off from Chile in mid-March. It was granted passage through the channel on condition that all passengers stay on board.

“That was the government that pushed that. We snuck through in the dead of night with no lights on or anything,” said McLeod. The ship made port in Florida by the end of March, enabling McLeod and others to fly home.

McLeod and her husband are staying put these days. They managed to stay healthy, but others they knew from the ship got sick.

The experience has marked her forever, she said. She has no patience for people who chose to travel now.

“I think you’d have to be out of your mind,” said McLeod.

Gary Lyon agrees. He’s since beat COVID-19. His wife, Sue, was never tested but had all the symptoms and likely had it too. Today, they both feel a little more sluggish, less vibrant, and they have a hard time wondering whether it’s just a bad day, or something else. They’re reading a lot about so-called “long-haulers” in search of clues.

“You might dodge the bullet, but then you might not. I don’t know how people would justify most leisure travel in that scenario,” he said.

During the height of the airlift last spring, Champagne said he wondered whether “there’ll be light at the end of the tunnel” as hundreds of pleas for help piled up on his phone.

The government has now cracked down on travellers, imposing steep fees for quarantine hotels, and Canadian airlines suspending flights to some spots. Champagne wonders why anyone would want to travel for leisure.

“Why would anyone want to take the risk?” he said.

Global Affairs said the financial cost of the effort to get Canadians home is still being calculated.

Garneau said the great repatriation of 2020 was a remarkable achievement that fulfilled a duty to help Canadians who needed rescuing in extreme circumstances.

“There were a lot of people who were saying, ‘Help. Help me to get back to Canada, I need to get back to Canada.’

“I think that it was one of one of our finer moments.”

READ MORE: COVID might have been in Canada earlier than when it was first identified: expert

Mike Blanchfield, The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Coronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

The Trail Smoke Eaters fell 6-1 to the Penticton Vees on Sunday, their third loss to the perennial BCHL powerhouse six games into the 20-game season. Photo: Stephen Piccolo
Penticton Vees dominant in win over Trail Smoke Eaters

Trail Smoke Eaters enjoy two day break until their fourth meeting with Penticton Vees on Wednesday

Kalesnikoff Lumber will be providing materials for a 21-storey apartment building in Vancouver. Rendering: Henriquez Partners Architects
Kalesnikoff supplying mass timber for several major projects

The West Kootenay lumber company will be making the products at South Slocan facility

This painting is a piece from Young Visions 2021, opening April 22 at the Kootenay Gallery. Photo: S. Painter
Showcase of artwork by Kootenay Columbia students opens April 22

Young Visions 2021 runs April 22 to May 29 in the Kootenay Gallery of Art, Castlegar

Selkirk College has received provincial funding to assist students. File photo
Selkirk College receives funding to assist students

Provincial funding is available to West Kootenay students

Burnaby MLA Raj Chouhan presides as Speaker of the B.C. legislature, which opened it spring session April 12 with a speech from the throne. THE CANADIAN PRESS
B.C. NDP promises more health care spending, business support in 2021 budget

John Horgan government to ‘carefully return to balanced budgets’

A lady wears a sticker given out after receiving a COVID-19 vaccine at a clinic in Richmond, B.C., Saturday, April 10, 2021. THE CANADIAN PRESS
B.C.’s COVID-19 case count slows after last week’s peak

3,219 new cases since Friday, 18 additional deaths

North Cowichan councillor Tek Manhas did not violate the municipality’s code of conduct by posting a sexist meme on Facebook, council concludes. (File photo)
B.C. municipality to take no action against councillor who posted sexist meme

Tek Manhas’s meme doesn’t violate North Cowichan council’s code of conduct, municipality concludes

—Image: contributed
Indoor wine tastings still allowed in B.C., not considered a ‘social gathering’

“Tasting is really just part of the retail experience. The analogy I use is you wouldn’t buy a pair of pants without trying them on.”

A sign on a shop window indicates the store is closed in Ottawa, Monday March 23, 2020. The Canadian Federation of Independent Business is raising its estimate for the number of businesses that are considering the possibility of closing permanently. THE CANADIAN PRESS/Adrian Wyld
Small business struggling amid COVID-19 pandemic looks for aid in Liberals’ budget

President Dan Kelly said it is crucial to maintain programs to help businesses to the other side of the pandemic

The National Security and Intelligence Committee of Parliamentarians says that includes attempts to steal Canadian research on COVID-19 and vaccines, and sow misinformation. (AP Photo/Esteban Felix)
Intelligence committee warns China, Russia targeting Canadian COVID-19 research

Committee also found that the terrorist threat to Canada has shifted since its last such assessment

Part of the massive mess left behind in a Spallumcheen rental home owned by Wes Burden, whose tenants bolted from the property in the middle of the night. Burden is now facing a hefty cleaning and repair bill as a result. (Photo submitted)
Tenants disappear in the night leaving Okanagan home trashed with junk, feces

Spallumcheen rental rooms filled with junk, human and animal feces; landlord scared to rent again

Parliament Hill is viewed below a Canada flag in Gatineau, Quebec, Friday, Sept. 18, 2020. A new poll suggests most Canadians are feeling more grateful for what they have in 2020 as a result of COVID-19 pandemic.THE CANADIAN PRESS/Sean Kilpatrick
Canada’s greenhouse gas emissions increased slightly in 2019: report

2019 report shows Canada emitted about one million tonnes more of these gases than the previous year

Dr. E. Kwok administers a COVID-19 vaccine to a recipient at a vaccination clinic run by Vancouver Coastal Health, in Richmond, B.C., Saturday, April 10, 2021. THE CANADIAN PRESS/Jonathan Hayward
B.C. to register people ages 40+ for COVID-19 vaccines in April

Appointments are currently being booked for people ages 66 and up

Most Read