Emergency dispatchers received some unusual phone calls in 2016.

Stuck gym lockers, job queries top 2016 list of reasons to not call 911

Non-emergency calls can delay the response to a legitimate emergency

E-Comm’s 9-1-1 dispatchers are reaching out to the public with their top 10 examples of calls they received in 2016 that unnecessarily tied-up emergency lines.

Dispatchers Jim Beland and Chris Faris had the top two 911 nuisance calls of the year: a broken gym locker and someone enquiring about job opportunities with the police.

“I’d like to be able to say that calls such as the ones on our top ten list are rare, but unfortunately this isn’t the case,” said Beland.

“As call-takers our job is to treat each call like an emergency until we can determine otherwise, and this takes time. We want our time reserved for people who need help because they have a legitimate emergency.”

Faris added that a lot of people call 911 thinking it can be used as an information hotline.

“We get a lot of calls that start off with ‘this is not an emergency but…’ and that’s a concern when we know there are other people out there who need our help.”

2016 top reasons to not call 9-1-1:

1. Requesting help opening a broken gym locker

2. Enquiring about job opportunities for a family member interested in police work

3. Because an electric shaver would not turn off

4. Requesting a ladder to get a soccer ball off the roof

5. How best to get a drone down from a tree

6. Tired of waiting in traffic

7. “There’s a big spider in the bathroom”

8. Complaining they couldn’t get into a nightclub

9. Because their teenager refused to do chores

10. “Can you tell me what time it is?”

To learn more about when to call 911. visit ecomm911.ca

 

 

Just Posted

Support for Blanket Warming Station at KBRH

Kootenay Boundary Regional Hospital is currently undergoing a $19+ million Emergency Department reno

Trail and area artists eligible for arts training grant

Grant to support learning for visual and performance artists

New affordable housing in the works for East Trail

The proposal involves tearing down the old McBride Manor house and building a “nine-plex”

Snow hosts available to help you explore the Rossland Range

Safe and responsible way to learn about Rossland Recreation Site

Support for Music Heals Program in Trail

The music therapy program for seniors runs in Columbia View Lodge

B.C. storm totals $37M in insured damages

The December storm wreaked havoc on B.C.’s south coast

Chiasson nets shootout winner as Oilers edge Canucks 3-2

Edmonton moves one point ahead of Vancouver

B.C. chief says they didn’t give up rights for gas pipeline to be built

Hereditary chief: no elected band council or Crown authority has jurisdiction over Wet’suwet’en land

Condo rental bans may be on way out with B.C. empty home tax

Many exemptions to tax, but annual declarations required

UPDATE: B.C. boy, aunt missing for three days

The pair are missing from Kamloops

Daredevil changes game plan to jump broken White Rock pier

Brooke Colby tells council daredevil event would help boost waterfront business

Liberal bows out of byelection after singling out Jagmeet Singh’s race

Karen Wang says she made comments online that referenced Singh’s cultural background

Truck hauling compressed gas for ‘virtual pipeline’ crashes on B.C. highway

Driver charged and highway closed for nine hours - containers did not rupture

Most Read