Please allow us to provide our company’s response to recent media stories speaking to the safety and reliability of services to Trail versus Castlegar airports. The primary focus of the stories was on recently released data showing the Trail service being more reliable than the service in Castlegar.
The higher reliability of the Trail service is due to two factors:
Operations: The flexibility of our operation allows us to delay/hold flight departures for improving weather conditions.
Weather: The unique weather conditions at the Trail Airport often allow for safe operations while weather conditions at other airports may restrict operations.
Pacific Coastal Airlines operates to and complies with the same Transport Canada Regulations as Air Canada. At Pacific Coastal Airlines, safety is, and always will be, our number one priority. We will never compromise safety for reliability.
As you are aware, Pacific Coastal Airlines celebrates six years of service to the Trail Airport today. The ongoing support we receive from residents of Trail and the West Kootenay region is greatly appreciated. We are proud to be your local airline.
Spencer Smith
Pacific Coastal Vice President, Commercial Services